Q. Can I return or exchange my order which contains Princess Tam Tam and/or Comptoirs des Cotonniers items?
Please note that you are able to return your items following the UNIQLO's returns policy here: Return Policy. Please note that this excludes the exchanges.
Unfortunately, Returns or Exchanges can NOT be made in any UNIQLO stores due to the collection being an online exclusive. Should you wish to return and receive a refund for your online order, you can do so by using our Returns Portal.
All returned items must be returned unworn, unaltered, unwashed and is in resalable condition. Additionally item(s) should be returned in their original undamaged packaging and bear their original labels. Products that are returned, in particular incomplete, damaged, worn or soiled, will not be processed.
You will have 30 calendar days from the date your order is delivered to return item/s from your order (for Click & Collect, this will be from the day the items arrive at your selected store).
You can see the full returns guide here: How do I return my items?
Unfortunately, Returns or Exchanges can NOT be made in any UNIQLO stores due to the collection being an online exclusive. Should you wish to return and receive a refund for your online order, you can do so by using our Returns Portal.
All returned items must be returned unworn, unaltered, unwashed and is in resalable condition. Additionally item(s) should be returned in their original undamaged packaging and bear their original labels. Products that are returned, in particular incomplete, damaged, worn or soiled, will not be processed.
You will have 30 calendar days from the date your order is delivered to return item/s from your order (for Click & Collect, this will be from the day the items arrive at your selected store).
You can see the full returns guide here: How do I return my items?
Contact Us
CHAT SUPPORT
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
032 150 028
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday