To stay informed of the latest status of your parcel, please track your parcel via Track & Trace and My bpost app.

You can track your order or return by logging into your UNIQLO account or your guest account by clicking here:

👉 Access my account

If you do not have an account, you can track your order/return using the guest login details provided in your confirmation email.

Please note that once your returned items have been received back at our Warehouse, your refund will be processed within 14 calendar days after it has been received.

You will receive a refund confirmation email once your refund has been processed. The refund will be processed and completed within 3-5 business days, depending on the processes at your bank or credit card company.