Q. How long do I have to collect my Click & Collect order?
You have 7 calendar days to collect your order after it has arrived in the store.
If you're unable to collect your order within 7 calendar days of it arriving in store, you will receive your refund within 3-5 working days after the 7 days have elapsed. Please note, we are unable to extend your Click & Collect collection time period.
If you're unable to collect your order within 7 calendar days of it arriving in store, you will receive your refund within 3-5 working days after the 7 days have elapsed. Please note, we are unable to extend your Click & Collect collection time period.
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
032 150 028
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
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