Q. How long does it usually take to receive the e-gift cards?
It can take up to an hour for your e-gift card to be activated. You will receive an email when the activation is complete, so please be sure to check your spam folder.
In the case you have already received your order confirmation, but the recipient of the gift card has not, you are able to re-send the gift card link that appears on your confirmation email.
In the case you have already received your order confirmation, but the recipient of the gift card has not, you are able to re-send the gift card link that appears on your confirmation email.
Related Q&A
- How long does it usually take to receive the e-gift cards?
- Is it possible to reload or top up my e-gift card?
- Orders placed between 24th December and 2nd January may take longer than usual to be shipped.
- How long do I have to collect my Click & Collect order?
- When can I expect to receive my order?
- Orders placed between 23rd December and 2nd January may take longer than usual to be shipped.
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
032 150 028
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
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