Q. What happens if an item on my order is out of stock?
We are sorry that we haven't been able to fulfill your order. Please note you have not been charged for this item. Please refer to the shipment confirmation email which will include all items that you have been charged for.
Want to know when the item will be available?
Should you wish to be notified when a product is likely to be restocked, you can click on the colour and size you would like on the product page and select “EMAIL ME WHEN AVAILABLE”. We will let you know when the item is back so you don't miss out again!
Want to know when the item will be available?
Should you wish to be notified when a product is likely to be restocked, you can click on the colour and size you would like on the product page and select “EMAIL ME WHEN AVAILABLE”. We will let you know when the item is back so you don't miss out again!
Related Q&A
- What happens if an item on my order is out of stock?
- The colour/size I'm looking for is out of stock, what can I do?
- What happens if I am unable to collect my Click & Collect order?
- What happens if I am out when you try to deliver?
- When do I get my refund once I have returned an item?
- What happens once my Click & Collect order has been placed?
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
Monday-Friday: 10am-5:30pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
032 150 028
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
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