Q. What is my order status?
Thank you for shopping with UNIQLO Belgium!
If you order has not been shipped yet, you can track the status of your order by logging in to your UNIQLO account or guest account here: Access Account. If you placed your order through guest checkout, you can find your Guest ID provided on the confirmation email.
Expected delivery timeframes may vary due to the stock status of individual products within an order. Please be aware that your expected delivery date is specified at checkout, in purchase history, and order confirmation emails.
Once your order has been shipped, you can click here to track your delivery with the courier.
Frequently asked questions:
How can I track my order?
If you order has not been shipped yet, you can track the status of your order by logging in to your UNIQLO account or guest account here: Access Account. If you placed your order through guest checkout, you can find your Guest ID provided on the confirmation email.
Expected delivery timeframes may vary due to the stock status of individual products within an order. Please be aware that your expected delivery date is specified at checkout, in purchase history, and order confirmation emails.
Once your order has been shipped, you can click here to track your delivery with the courier.
Delivery Support
If you're expecting a parcel and there appears to be a problem, please reach out directly to your courier’s customer service team for support:
Contact Bpost
Website: Contact Us | Bpost
Phone: 022785015, Mon - Fri 8.00 am - 12.30 pm & 13.00 pm - 18.00 pm, Sat 8.00 am - 13.00 pm
Contact UPS
Website: Contact Us | UPS
Phone: +32 (0)78 250 877, Mon - Fri 8.00 am - 18.00 pm, Sat 8.00 am - 17.00 pm
Email: custsvcbeen@ups.com
Frequently asked questions:
How can I track my order?
Contact Us
CHAT SUPPORT
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
By Phone
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
032 150 028
Customer Care Operating hours: Mon-Fri: 10:00-17:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday