1. Uniqlo Customer Service
  2. Campaign
  3. Campaign​
  4. UNIQLO Belgium – Outerwear Customer Activation Competition Terms and Conditions

UNIQLO Belgium – Outerwear Customer Activation Competition Terms and Conditions

Short Terms
 

1. The UNIQLO Belgium Outerwear Customer Activation Competition (the “Operation”) is open to residents of Belgium aged 18 or over who are UNIQLO App members and purchase at least one FW26 Outerwear product from the PUFFERTECH, BLOCKTECH or Down category at UNIQLO Porte de Namur, UNIQLO La Monnaie or UNIQLO Antwerp Meir between 12 October and 17 October 2026. Participants must link their UNIQLO App Membership ID to the qualifying purchase, scan the in-store QR code, complete the entry form, accept these Terms and Conditions and answer the Belgium-specific estimation question. Seventy-five (75) eligible winners will each receive personal access for themselves and one (1) guest to the UNIQLO x The Standard Brussels Rooftop Session at The Standard Brussels on 22 October 2026. No ticket is automatically included with purchase; entry and selection are required.


Full Terms and Conditions


To participate in the Operation, all participants must actively accept these Terms and Conditions and all entry instructions forming part of them in the participation form. These Terms and Conditions prevail in the event of conflict or inconsistency with any other communications, including advertising or Operational materials.


Operator
 

Uniqlo Europe Ltd, 103-113 Regent Street, London, W1B 4HL.


Participant
 

UNIQLO customers participating in the Operation who meet the eligibility requirements below.


2. Eligibility: The Operation is open to residents of Belgium aged 18 or over, excluding employees of the Operator and their immediate families, its agents and anyone professionally connected with this Operation. Participants must be UNIQLO App members and must link their App Membership ID to the qualifying purchase at checkout.


3. Qualifying Purchase: Participants must purchase at least one FW26 Outerwear product from the PUFFERTECH, BLOCKTECH or Down category during the Participation Period at one of the following participating stores. Eligible products will be identified in-store and in the participation form.
 

  • UNIQLO Porte de Namur, Brussels
  • UNIQLO La Monnaie, Brussels
  • UNIQLO Antwerp Meir, Antwerp


4. Entry Instructions: To enter the Operation, Participants must:
 

  • purchase at least one FW26 Outerwear product from the PUFFERTECH, BLOCKTECH or Down category during the Participation Period at a participating store;
  • scan or present their UNIQLO App Membership ID at checkout so the purchase is linked to their membership;
  • scan the QR code displayed in-store to access the entry form;
  • complete the entry form, provide the requested information and accept these Terms and Conditions; and
  • answer the Belgium-specific estimation question by submitting a whole-number estimate: “How many people do you think will participate in this competition?”


5. Entry Limit: Participation is limited to one (1) entry per person, regardless of the number of qualifying products purchased or qualifying transactions completed. Participants who provide incorrect details or enter on another person’s behalf may be disqualified at the Operator’s discretion.


6. Participation Period: The Operation is available from 12 October 2026 until 17 October 2026 during the opening hours of each participating store. The qualifying purchase and submission of the entry form must both be completed during this period. Entries received outside this period will not qualify.


Prize and Event Terms


7. Prize: There are seventy-five (75) prizes. Each Prize consists of personal access for one (1) winner and one (1) guest to the UNIQLO x The Standard Brussels Rooftop Session at The Standard Brussels on 22 October 2026 (the “Event”). The Prize does not include transport, accommodation or any other costs unless expressly confirmed in writing by the Operator. Any taxes or charges arising from acceptance or use of the Prize will be borne by the winner, except where applicable law requires otherwise.


8. Prize Conditions: The winner must attend the Event wearing the FW26 Outerwear product from the PUFFERTECH, BLOCKTECH or Down category purchased for entry. Failure to do so may result in refusal of admission. Access is personal, subject to verification and may not be transferred or resold. The guest must accompany the winner.


8A. Event Attendance Conditions: The winner and their guest must each be aged 18 or over. The Event will take place on 22 October 2026 from 17:00 to 21:00 at The Standard, Brussels, Boulevard du Roi Albert II 30, 1000 Brussels, Belgium. The winner and guest must arrive and complete check-in together. The winner must present the winner confirmation, valid photo identification and, if requested, the UNIQLO App Membership ID used to enter. The guest must also present valid photo identification. Participants requiring accessibility support should contact the Operator using the contact details provided in the winner notification as soon as possible before the Event. Attendance remains subject to the venue’s accessibility, safety, security and house rules. As the Event takes place on a rooftop and cannot be moved indoors, the Operator may amend the timing, postpone or cancel the Event where weather, safety or circumstances outside its reasonable control make this necessary. No compensation will be provided for associated travel or other costs. Weapons, illegal substances, outside alcoholic drinks, glass containers and other dangerous items are prohibited. The Operator and venue may refuse admission to or remove anyone who fails to comply with these Terms and Conditions, venue rules or reasonable safety instructions.


9. Validation: The Operator or its appointed data team will cross-check entries against qualifying Outerwear purchases linked to the App Membership ID supplied. Entries that cannot be validated will not qualify.


10. Winner Selection: After the Participation Period closes, the Operator will determine the final verified number of eligible Participants whose entries comply with these Terms and Conditions. The seventy-five (75) eligible Participants whose answers to the estimation question are closest to that number will be selected. If two or more Participants submit equally close answers for the final available place, those Participants will be asked a tiebreaker question until one clear winner can be determined.


11. Winner Notification: Selected Participants will be notified by email, using the email address supplied in the entry form, on Monday 19 October 2026 or Tuesday 20 October 2026. The email will include instructions for confirming attendance. Once notified, a selected Participant will be referred to as a winner. Winners must confirm their attendance by the deadline stated in the notification email, which will be no later than 23:59 on 21 October 2026. If a winner does not respond by that deadline, cannot be validated or cannot attend, the Operator may select the next eligible Participant in accordance with clause 10.


Personal Data


12. The Operator acts as data controller for personal data collected in connection with this Operation. The Operator’s privacy policy is available at: https://faq-eu.uniqlo.com/pkb_Home_UQ_EU?id=kA0Vh0000001N7e&l=en_US&fs=RelatedArticle


13. Processing of Participant data is based on performance of the contract embodied by these Terms and Conditions. Processing of guest data is based on the Operator’s legitimate interests in administering Event attendance, access, safety and security, except where another lawful basis applies. Personal data is necessary to administer the Operation, validate qualifying purchases, select and contact winners, manage attendance and provide the Prize.


14. Personal data collected from Participants may include surname, first name, email address, UNIQLO App Membership ID, purchase-validation information, competition answer and attendance information. Where necessary to administer Event attendance, limited personal data relating to a winner’s guest may also be collected. Personal data will not be used for marketing unless separate, express and prior authorisation has been obtained from the relevant individual.


15. Participant data will be retained for the duration necessary to administer the Operation, validate entries and qualifying purchases, and select the winners, then deleted or archived as required by applicable law. Winner and guest data may be retained for the period necessary to administer attendance, provide and document the Prize and comply with applicable statutory limitation periods. Data may be disclosed to authorised persons within the Operator’s organisation and, where necessary, to service providers acting on the Operator’s instructions for validation, notification and Event administration. Those service providers may process personal data only for those purposes and subject to appropriate confidentiality and data protection obligations.


16. Under applicable data protection law, Participants and guests whose personal data is processed may have rights of access, rectification, erasure, objection, restriction and data portability, and the right to complain to a competent supervisory authority. A Participant who requests erasure before completion of the Operation will be treated as having withdrawn their entry.


17. Data rights may be exercised by Participants and guests by writing to Uniqlo Europe Ltd, 103-113 Regent Street, London, W1B 4HL, stating the subject of the request, or by emailing the Data Protection Officer at dpo_eu@fastretailing.com.


Photography and Event Content


18. Photography and Event Content: Photography and filming will take place at the Event. Clear notices will be displayed at the Event, and Participants who do not wish to appear in general atmosphere, crowd or incidental images must inform Event staff at check-in and follow the reasonable arrangements provided to minimise identifiable capture. The Operator may use lawfully captured general Event content to document and promote UNIQLO, the Event and related brand activities through UNIQLO-owned or controlled websites, social media, digital advertising, email, public relations, editorial communications, internal communications and in-store materials throughout Europe. Where a Participant or guest is individually featured, posed, interviewed or otherwise the principal subject of promotional or commercial content, the Operator will obtain separate, specific consent for the intended uses. Such consent may be withdrawn for future use by contacting the Data Protection Officer at dpo_eu@fastretailing.com; withdrawal will not affect any lawful use made before withdrawal and may not allow the Operator to recall materials already printed, published or distributed. Identifiable Event content will be retained for up to five (5) years after the Event, unless a shorter period is required following a valid objection or withdrawal, or longer retention is required by law or to establish, exercise or defend legal claims.


General Provisions


19. The Operator and its agents may exclude any entry they reasonably consider inappropriate, fraudulent or non-compliant with these Terms and Conditions.


20. The Operator is not responsible for entries that are incomplete, incorrectly submitted, delayed, lost or not received for technical or other reasons.


21. Prizes are non-transferable, cannot be resold and cannot be exchanged for cash.


22. There are no cash or other prize alternatives except where circumstances outside the Operator’s control require substitution with an alternative of equal or greater value.


23. If circumstances outside the Operator’s reasonable control, fraud, abuse or error affects or could affect proper operation of the Operation or awarding of the Prize, the Operator may cancel or amend the Operation or these Terms and Conditions where unavoidable, while seeking to minimise disappointment.


24. Participants agree to be bound by these Terms and Conditions. The Operator may disqualify anyone who tampers with the Operation, breaches these Terms and Conditions or gains an unfair advantage.


25. The Operator may verify entries, including by requesting address, identity and purchase details. Participants must provide any requested evidence within the reasonable period stated in the Operator’s request, taking account of the time remaining before the Event. Failure to provide the evidence within that period may result in refusal or withdrawal of the Prize and disqualification.


26. Trademarks, logos and product or retailer names remain the property of their respective owners.


27. To the fullest extent permitted by law, neither the Operator nor its agencies or third-party suppliers accept liability for claims, losses, demands, damages, corrupted or misdirected entries, failed communications or injuries arising from or connected with the Prize, receipt, use or enjoyment of the Prize or the Operation. Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence where applicable.


28. These Terms and Conditions and the Operation are governed by Belgian law. This choice of law does not deprive Participants of any mandatory consumer protections available to them under applicable law. Any dispute shall be subject to the jurisdiction of the competent courts determined under applicable law, without limiting any right a Participant may have as a consumer to bring proceedings before another competent court.


Operator Details and Complaints


Questions or complaints concerning the Operation may be submitted to the Operator by writing to Uniqlo Europe Ltd, 103-113 Regent Street, London, W1B 4HL, or by using the contact details provided in the winner notification. This does not affect any statutory rights or the right to lodge a complaint with a competent authority.
 


UNIQLO EUROPE LTD – 103-113 Regent Street, London

W1B 4HL, United Kingdom – Registered in England and Wales No. 04845064

Was this information helpful?
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat or phone.
Please let us know why this article is not helpful.
Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which part was different from the description in the article?Please let us know how we can improve our policy/service to meet your needsPlease let us know the reason answer being not helpful and how we can improve it

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.