1. UNIQLO
  2. Uniqlo Customer Service
  3. Delivery
  4. Click & Collect

Q. What happens if I am unable to collect my Click & Collect order?




If you're unable to collect your order yourself, you can ask someone to collect it on your behalf. However, please note that they will need to provide a copy of your delivery confirmation email. This will need to be presented to our store advisor when collecting the order.

If you're unable to collect your order within 7 calendar days of it arriving in store, you will receive your refund within 3-5 working days after the 7 days have elapsed. Please note, we are unable to extend your Click & Collect collection time period.
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