How can we help?

We do not include your invoice or return label in your parcel. You can find your invoice attached to your shipment confirmation email.

If you placed your order before 18/09/2024:

To make an online return, please use our Returns Portal to generate your packing slip and return label.
 


To make an online return, please use this guide: How do I return my order?

If you placed your order after 18/09/2024:

To make an online return, please log into your account or guest account to generate your packing slip and return label.