Troubleshoot
- I haven't received my return label
- How do I make an additional return from my order?
- How do I modify my online return request?
- How do I cancel my return?
- I no longer have my Tax Invoice/Returns Note
- How do coupons affect my refund?
- Why is my PayPal refund taking longer than expected?
- I do not have access to a printer, how can I return my items?
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
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