Online Orders
- Holiday Season Delivery & Returns Guide 🎁
- What is your online returns policy?
- Can I return my online order in store?
- Can I make an exchange?
- What is your extended festive returns policy? 🎁
- Can I return more than one order in the same parcel?
- I haven't received my return label
- How do I return my order from Belgium?
- How do I modify my online return request?
- How do I cancel my return?
- How do I make an additional return from my order?
- How do coupons affect my refund?
- Can I return or exchange my order which contains Princess Tam Tam and/or Comptoirs des Cotonniers items?
- When do I get my refund once I have returned an item?
- Can I use a different courier to return my order?
Contact Us
CHAT SUPPORT Operating Hours:
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
Monday-Friday: 10am-9pm
Saturday-Sunday: 11am-6pm
Closed : Christmas Day and Easter Sunday.
Please note that our CHATBOT Service will only be available in ENGLISH. Live Chat will be available in French, Dutch and English.
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